Customer Service Within the Tennis Industry
DOI:
https://doi.org/10.52383/itfcoaching.v22i64.523Keywords:
Customer retention, Customer service, Relationships, Tennis industryAbstract
In the leisure industry customer service is a vital part of generating new business and retaining existing customers. Tennis organisations and teaching professionals are key components in delivering and promoting quality customer service within the tennis industry. Customer service can be achieved in several ways both on court and off court and is fundamental to the growth and success of an organisation.
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Copyright (c) 2014 Mark Tennant , Abbie Probert
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