Measuring the Service Quality of International Tennis Federation Coaches Education Courses
DOI:
https://doi.org/10.52383/itfcoaching.v22i63.506Keywords:
Coach education, Service quality, Developmental coaches, Starter-beginner playersAbstract
The requirement for effective coach education certification programs is becoming increasingly important worldwide for many reasons. First, the number of children who participate in youth and interscholastic sport is increasing dramatically. In addition, female participation, older people playing the sport, and newer sports forms are also on the increase which has created a demand for more qualified coaches and sports instructors, thus, making the education and certification of coaches essential, particularly at the entry level. Most of the developing countries using the International Tennis Federation´s coach education syllabus have a policy that all coaches need to be affiliated and be certified in order to coach. Ensuring that all coaches go through the certification system, particularly at the developmental level, to transfer the appropriate knowledge to the coaches in order to retain players is paramount. The purpose of this article is to present a research on measuring the service quality of the International Tennis Federation´s coaches’ education courses.
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